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USB3Test log show “Diagnostics – read failed/Timeout reading”, but No Error count.

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  • USB3Test log show “Diagnostics – read failed/Timeout reading”, but No Error count.

    USB3Test log file show “Diagnostics – Benchmark Read Failed” and “Diagnostics –Timeout reading benchmark data”, but No Error count.

    Hi,

    I plugin two USB3 loopback into my new MB and run the USB3 test benchmark test.

    After 60 minutes test complete, the USB3 test summary show 0 Error count.
    Click image for larger version  Name:	01 Test Complete.png Views:	0 Size:	125.5 KB ID:	46523

    But I check the log file (USB3_benchmark_1_1211a.zip), there is one set “Diagnostics – Benchmark Read Failed” / “Diagnostics –Timeout reading benchmark data” message in log file.
    Click image for larger version  Name:	02 Test Log.png Views:	0 Size:	286.9 KB ID:	46524

    Above message only happen 1 or 2 times in hour running.
    But the message not count in test program error counter, it still show “0” after test complete.
    So above test log show diagnostics message, is that a real error or just a notification for USB3 Test program?

    Test Configuration
    CPU: Intel i7-8665UE
    OS: WIN10 x64 LTSC (Version 1809/ OS Build: 17763.805)
    RAM: SODIMM DDR4-2400 16GB
    Storage: NVME (M2 2280) 256GB
    USB3 Test program Version: 2.0 ( 1008 )
    USB3 Loopback F/W Version: V2.5
    USB3 Loopback H/W Version: V1.0
    USB3 loopback Driver version: 1.2.3.10

    USB3Test configuration setting: I open two USB3 Test program, each test configuration are same.
    (See 03 Test Configuration.png in USB3_benchmark_1_1211a.zip file)


    Regards

    Harry Wang
    Feb/12/2020
    Attached Files

  • #2
    Hi,

    We just released a new version of the USB3Test which increases the error count when a timeout occurs in benchmark mode.
    The message "Benchmark read failed" is not a USB transfer error and will be changed to "Failed to release benchmark buffer" in the next release.

    Comment


    • #3
      Hi, HamidK

      Thanks for update test tool. I understand this message not represent USB transfer error as per your reply.
      I use this new USB3Tester (V2.0.1009) to test my board again.
      But this new version will count this “Timeout reading benchmark data” as error count.
      (Not you mention before "Failed to release benchmark buffer")
      Click image for larger version

Name:	USB3_benchmark read and write 1217 1.png
Views:	6
Size:	53.1 KB
ID:	46566

      Check the log file “USB3_benchmark read and write 1 1217.txt”, this kind of message will record as “ERROR”.
      I think this message will mislead test engineer and judge the test failed.
      Click image for larger version

Name:	USB3_benchmark read and write 1 log 1217.png
Views:	6
Size:	9.0 KB
ID:	46567
      Log file: USB3_benchmark read and write 1 1217.zip

      Can you update this to not count as error?
      And not show fail message in log file.


      Thanks

      Harry Wang
      Feb/17/2020
      Attached Files

      Comment

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