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3D Graphic Error

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  • 3D Graphic Error

    Hi:

    During run Passmark Burnin Test V9.0, we found a 3D Graphic Error. We check the log file and it showed "The 3D test was interrupted" or "The 3D Time out".
    I attached the log file in the attachment and the below is the system config. 3D Graphic loading is only set to 10%. Does Video driver cause this error? Please instruct which part cause this error.

    CPU: intel i3-8100T 3.1GHz
    PCH: intel Q370
    Memory: 4GB DDR4 SODIMM
    Intel UHD Graphic 630
    OS: Windows 10 Professional Edition build 17134 (64-bit)
    Passmark ButnIn Test V9.0 Pro
    Video version: intel 23.20.16.4973
    Attached Files

  • #2
    See the following FAQ for possible causes, I get the warning "The 3D test was interrupted".

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    • #3
      Hi
      We changed DirectX setting from "Auto" to "9 in 3D Graphic and run the test again. After run 24 hrs, there is no 3D error. Why does it become pass?

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      • #4
        There have been a number of reports of the 3D DX12 test showing this error message on Intel UHD 620/630 systems recently, the test does not exit correctly sometimes on these system possibly due to unexpected driver behaviour. We have added a workaround in this build that should stop the error from happening, https://www.passmark.com/ftp/temp/bitpro_debug.exe .

        (This change will also go into the next public patch release, around end March 2019)

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