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How to read the DMP file of BurnInTest v8.1?

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  • How to read the DMP file of BurnInTest v8.1?

    How to read the DMP file of BurnInTest v8.1 when it crashed and created a dmp in user/document/passmark?
    Thanks

  • #2
    To use any dmp file you need a debugger. Windbg is the most common one.
    But you need to be a bit of an expert (and lucky) plus have the symbols to get anything useful from them in general.

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    • #3
      Thanks
      Another question, what should I use for the "symbol search path" in WinDbg.
      I generally use the following symbol patth for that dump file windows created in C:\windows\mini dump.

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      • #4
        Thanks
        Another question, what should I use for the "symbol search path" in WinDbg.
        I generally use the following symbol patth for that dump file windows created in C:\windows\mini dump.
        SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

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        • #5
          Here's the information after I opened by WinDbg.


          Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
          Copyright (c) Microsoft Corporation. All rights reserved.


          Loading Dump File [F:\BurnInTestx64-V8.0 Pro-1040-20171117-083413-9740-9772\BurnInTestx64-V8.0 Pro-1040-20171117-083413-9740-9772.dmp]
          User Mini Dump File: Only registers, stack and portions of memory are available

          WARNING: Minidump contains unknown stream type 0x15
          WARNING: Minidump contains unknown stream type 0x16
          WARNING: Whitespace at end of path element
          Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
          Executable search path is:
          Windows 7 Version 16299 MP (12 procs) Free x64
          Product: WinNt, suite: SingleUserTS
          Machine Name:
          Debug session time: Sat Nov 18 00:34:16.000 2017 (UTC + 8:00)
          System Uptime: not available
          Process Uptime: 0 days 16:41:35.000
          .................................................. ..............
          .................................................. .
          This dump file has an exception of interest stored in it.
          The stored exception information can be accessed via .ecxr.
          (260c.262c): Access violation - code c0000005 (first/second chance not available)
          Unable to load image C:\Windows\System32\ntdll.dll, Win32 error 0n2
          *** WARNING: Unable to verify timestamp for ntdll.dll
          *** ERROR: Module load completed but symbols could not be loaded for ntdll.dll
          ntdll+0xa1b74:
          00007ff9`96f21b74 0000 add byte ptr [rax],al ds:00000000`00000467=??

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          • #6
            DMP file as below.

            https://drive.google.com/file/d/1gOz...ew?usp=sharing

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            • #7
              It looks like you're using version 8.0 (build 1040) and not 8.1 so we'd suggest installing the latest version (8.1 build 1024).

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