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Thread: Laptop Keys Not Working

  1. #1
    Join Date
    Feb 2007
    Posts
    2

    Smile Laptop Keys Not Working

    I used my laptop last night and had no problems. As I was about to log out, the screen went black as if the laptop had gone into hibernation mode. I completed the shut down procedures.

    On using the laptop this morning, the keys were all messed up. I was trying to type in a website, but what was being typed in the address bar was not what I was actually typing.

    Can you please help me?

  2. #2
    Join Date
    Jan 2003
    Location
    Sydney Australia
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    4,803

    Default

    Too much to drink maybe ?

    Check the language settings in the Windows control panel. Maybe some configuration setting has changed and you now have, for example, a French keyboard set. French keyboards are AZERTY instead of QWERTY.

    If you get a double key press or some keys that don't work, it might be a hardware fault.

    Or it could be some malware software playing with your head.

  3. #3
    Join Date
    Feb 2007
    Posts
    2

    Smile Laptop Keys Not Working

    Thanks for that.

    I did what you suggested and it changed it settings. Its now working.

    I see that your from Sydney. I lived there, but now live in the USA.

  4. #4
    Join Date
    May 2009
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    2

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    My Sony VaiO laptop suddenly hardly to use 3 buttons R, Y and U
    It's still work but so slow and have to put 4-5 times.
    Sometimes it's disappear when I restore my windows some previous days ago, but happen again after half an hour working.
    I dont know why? might be virus or some function conflict together.
    I saw in Task Manager a command wscntfy.exe (around 2Mb) when I kill it, the keyboard problem disappear. but it process appear again automatically. I don't know where is process from?
    RYU problem really annoy me because I have to access my laptop by password everyday, please help me.
    Thanks in advances

    could you send your advice via my email: nqhuy.mr@gmail.com

  5. #5
    Join Date
    May 2009
    Posts
    2

    Default

    Quote Originally Posted by passmark View Post
    Too much to drink maybe ?

    Check the language settings in the Windows control panel. Maybe some configuration setting has changed and you now have, for example, a French keyboard set. French keyboards are AZERTY instead of QWERTY.

    If you get a double key press or some keys that don't work, it might be a hardware fault.

    Or it could be some malware software playing with your head.
    Could you please show me how to access or edit the configuration setting ?
    Might be my keboad poblem is a French keyboard set. French keyboards are AZERTY instead of QWERTY.

  6. #6
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    Sydney Australia
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    wscntfy.exe is a normal Windows process. It is very unlikely that it is causing 3 keys on your keyboard not to work.

    A coffee spill, leading to intermittent behaviour would seem more likely. The behaviour changing with the software you have running might be be random and coincendental.

  7. #7
    Join Date
    May 2009
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    2

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    [QUOTE=nqhuy.mr;7210]My Sony VaiO laptop suddenly hardly to use 3 buttons R, Y and U

    I have exactly the same problem: I have a Sony VaiO laptop. Last night it worked fine, but today the keys r, y, u and PageUp are not working. I type this message with an external USB-keyboard. What could be the problem?
    (BTW I do not have a running process called wscntfy.exe)

    best egads,

    obbo

  8. #8
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    Did you try contacting Sony?

  9. #9
    Join Date
    May 2009
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    2

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    Quote Originally Posted by passmark View Post
    Did you try contacting Sony?
    Yes, they say I should get a new keyboard. Of course, my guarantee period ended a half year ago.

    best regards, Rob

  10. #10
    Join Date
    Jan 2003
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    Sydney Australia
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    I would confirm the hardware is bad by either installing a clean version of Windows and retesting, and / or a self booting version of Linux. e.g boot Linux from a CD and test the keyboard.

    I don't know how they build those laptops, but maybe you could try popping off the keys and cleaning it. I have also read that you can swap your own keyboard, and instructions are available on the net. If you don't feel confident doing this, just take it to the man.

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