Trouble Indexing

[Forensik]

I encountered an indexing problem today. Besides other options I checked E-Mail & Attachments for indexing. No emails were indexed, although there were two deleted PST-Files in the RECYCLER directory.

I was able to find the files by File Name Search searching for *.pst. But was not able to access the file with the internal viewer. OSF could not make a temporary copy of the file nor handle the PST-file as an outlook file.

Any ideas what happened here?

have a nice weekend

[David (PassMark)]

The MP3info process, that seems is started when indexing encounters an mp3 file, crashes on some .mp3 files

Yes, I can imagine this is a problem. Can you E-mail us one of the offending MP3 files and we'll get it fixed. The MP3 format is actually a bit complex as there are a lot of minor variations to the format floating around.

Might be better to start a new thread for these specific problems. It will make it easier for others searching for a similar problem.

[David (PassMark)]

there were two deleted PST-Files in the RECYCLER directory.

My first guess would be that you aren't in fact looking at two PST files in the recycle bin.

When Windows moves a file into the recycle bin the file is renamed to a semi-random file name, and a new file with meta data is created. The meta data file has the same file extension as the original file. So the deletion of one PST file will result in two .PST files being in the recycle bin.

When you view this in Windows Explorer, this is hidden from the user. But you can see this in OSF. The file in the red box below is a meta data file. It isn't really a PST file. All the meta data files have a file size around 544 bytes.



However the other original PST file should be available to be indexed. I tested this here and didn't see any problem. See below.




Was there some type of error when you tried to view the file with the internal viewer?
Did you check the indexer log to see if there was some error reported by the indexer?