Bug: Unable to log to network server with Burnin test 5.0

[Comark Corp]

For some reason with the new burnin test pro ver. 5.0, we are unable to log test sesults to a remote server. Under test preferences, logging, I have the configuration to save logs to \\ops_server\logs\filename.log. Burnin test gives me the error "There was an error while trying to create an example log file C:\\ops_server\logs\filename.log
Check that the directory exists and the file name is valid then check that write permission is available for the directory selected" For some reason, Burnin test is adding the "C:" making the path invalid. Using burnin test pro 4.0, this was not a problem and works correctly.

Also, Post test programs no longer seem to launch. Burnintest gives me this error ""There was an error while launching the external Post-test application.
Check the path and file name entered in the perferences windows are correct"

I know that the path is correct, as I used the browse function in the config area. This function also worked in version 4.0. The file I am trying to launch is a .cmd file as it seems to matter what file type I am using (an .exe will work)


Thanks.

[Ian (PassMark)]

We confirm that this is a bug and plan a new release mid next week to correct these issues.

Thanks for letting us know.

Regards,
Ian (PassMark)

[Comark Corp]

We confirm that this is a bug and plan a new release mid next week to correct these issues.

Thanks for letting us know.

Regards,
Ian (PassMark)

Thanks Ian, It's nice to see that your company is quick to respond to issues like this. With regards to the log reports that the software creates about system RAM and CPU, etc, is it possible for the system information to also include ATAPI devices? We have had instances where the wrong hard drive is shipped with the customer's system. If this information were available, the systems tester would be able to compare the generated log output with a "known-good" configuration.

Thanks again!

[Ian (PassMark)]

In version 5.0 of BurnInTest we added the Disk drive and Optical drive information to the log file. See example below:

******************
SYSTEM INFORMATION
******************

Machine type: Intel 3Ghz Prescott
Machine serial #: GJAGSDJG#$#
Network Name: BOUNTY

Date: 01/31/06 17:16:51
Operating system: Windows XP Service Pack 2 build 2600 (32-bit)
Number of CPUs: 1
CPU manufacturer: GenuineIntel
CPU type: Genuine Intel(R) CPU 3.00GHz
CPU features: MMX SSE SSE2 SSE3 DEP PAE
CPU1 speed: 2999.2 MHz
CPU L2 Cache: 2 MB (L3 Cache: 0 KB)
RAM: 510 MB
Video card: ASUS Extreme AX300 (Resolution: 1920x1200x16)
Disk drive: Model ST3160827AS (Size: 149.0GB)
Disk drive: Model ST380013AS (Size: 74.5GB)
Optical drive: TSSTcorp DVD-ROM TS-H352A
Optical drive: PIODATA DVD-RW DVR-108DX

Does this meet your requirement. If not, please let me know more specifically what you are after, and we will look at adding it to a future version.

Best regards,
Ian

[Comark Corp]

In version 5.0 of BurnInTest we added the Disk drive and Optical drive information to the log file. See example below:

[snipped]

Disk drive: Model ST3160827AS (Size: 149.0GB)
Disk drive: Model ST380013AS (Size: 74.5GB)
Optical drive: TSSTcorp DVD-ROM TS-H352A
Optical drive: PIODATA DVD-RW DVR-108DX

Does this meet your requirement. If not, please let me know more specifically what you are after, and we will look at adding it to a future version.

Best regards,
Ian

Hello Ian, that is perfect. I should have checked version 5.0 before I asked my question - we're still evaluating 4.0 due to the network and post test bug. I believe that when you release the bugfix, we'll be purchasing a site license.

Thanks again for all your help.

[Ian (PassMark)]

Great.

The new build of V5.0, build 1001, of BurnInTest is now available. This corrects the use of Network drives that you reported for build 1000. You can download the new build from:
http://www.passmark.com/download/bit_download.htm

Best regards,
Ian (Passmark)