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Disk checkup sometimes causing blue screen when changing hard drives

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  • Disk checkup sometimes causing blue screen when changing hard drives

    Disk checkup sometimes causing blue screen when changing hard drives. when I change the hard drives I get a blue screen with all zeros in the address, this is random, it may happen every time or it may take 3 or more changes. I am running 32bit XP. Any fixes?

  • #2
    Can you get a photo of the blue screen. The details can help debug the problem.

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    • #3
      It is not convenient to photo the blue screen, however I installed blue screen viewer which enables me to see all of the information on the blue screen (and more) One strange thing about disk checkup when changing drives is that it hangs the computer for a few seconds. I hope that the below report helps identify the problem.

      Mini051617-01.dmp 16/05/2017 19:14:26 0x00008086 0x00000000 0x00000000 0x00000000 0x00000000 iaStor.sys iaStor.sys+13119 Intel Matrix Storage Manager driver Intel Matrix Storage Manager driver Intel Corporation 5.0.0.1032 32-bit ntoskrnl.exe+22f7e iaStor.sys+13119 iaStor.sys+f3bd iaStor.sys+3c550 C:\WINDOWS\Minidump\Mini051617-01.dmp 2 15 2600 90,112 16/05/2017 19:16:30




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      • #4
        So it crashed in Intel's device driver, iaStor.sys.
        If you do a Google search this driver is known to have plenty of bugs that cause blue screens. You are using V5 of their driver, which is pretty old. So try updating it. Intel might have stopped supporting Windows XP however. So you might be out of luck.

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        • #5
          I managed to find version 7.0.0.1020 Intel Matrix Storage Manager driver for windows XP which was the latest that I could find that supported XP and my chipset. This cured the problem of hanging the computer when switching drives and the blue screens every few changes.

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          • #6
            Always nice to hear about a happy ending.

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