Can't initialize the NDIS network card device driver

[Dr_Jeff]

Can't initialize the NDIS network card device driver.
Possible reasons are
1) The user doesn'thave administrative rights. Login as the administrator.
2) Service pack 4 or higher is not installed (Only an issue in Windows 2000)


I have administrator privilages
Windows XP Pro SP 2

Latest version of wireless mon

WirelessMonTestLog

0.000s - DEBUG: Starting...
0.000s - DEBUG: WirelessMon V2 Build: 1002
0.000s - Debug: OS 5.1.2600.2 (2.0)
0.010s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.010s - DEBUG: Service control manager opened
0.010s - DEBUG: Network Driver Interface service opened
0.040s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.050s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.050s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.150s - DEBUG: Tab Control has been created successfully
0.150s - DEBUG: Windows major version: 5 windows minor version:1
0.160s - DEBUG PERF: Found perf functions in DLL
0.170s - DEBUG: Graphic has been Initialized successfully
0.201s - InitCounter start
0.231s - DEBUG: All strings IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.231s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.241s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
0.241s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
0.241s - DEBUG: MS TCP Loopback interface
0.241s - InitCounter finish
0.251s - DEBUG: Begin to Enumerate Devices


:confused:

[passmark]

Can you download the current release and try it. The current release is as of today is V2.0 build 1011, (released 26 March 2007)

[Dr_Jeff]

Downloaded the current version & got the same results

:confused:

[passmark]

Was the log the same? Just to be clear. Did it actually crash (as per the subject of your post) or did it say that it can't initialize your NDIS network card device driver, then exit (without a crash)?

If it did really crash, what did you see. e.g. a blue screen, the PC rebooted, a message like access violation?

What wireless hardware do you have? Do you have the latest device drivers for it?

[Dr_Jeff]

Software crashes with same error, here is the debug log from the most current version.

I have an IBM High Rate Wireless LAN Card 128-bit encryption.
Orinoco Gold equivilant, in addition there is a Intel Pro wireless 2100 3B Mini PCI


0.000s - DEBUG: Starting...
0.000s - DEBUG: WirelessMon V2 Build: 1002
0.000s - Debug: OS 5.1.2600.2 (2.0)
0.010s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.010s - DEBUG: Service control manager opened
0.010s - DEBUG: Network Driver Interface service opened
0.040s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.050s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.050s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.150s - DEBUG: Tab Control has been created successfully
0.150s - DEBUG: Windows major version: 5 windows minor version:1
0.160s - DEBUG PERF: Found perf functions in DLL
0.170s - DEBUG: Graphic has been Initialized successfully
0.201s - InitCounter start
0.231s - DEBUG: All strings IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.231s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.241s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
0.241s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
0.241s - DEBUG: MS TCP Loopback interface
0.241s - InitCounter finish
0.251s - DEBUG: Begin to Enumerate Devices
0.020s - DEBUG: Starting...
0.030s - DEBUG: WirelessMon V2 Build: 1011
0.030s - Debug: OS 5.1.2600.2 (2.0)
0.030s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.030s - DEBUG: Service control manager opened
0.030s - DEBUG: Network Driver Interface service opened
0.050s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.050s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.050s - DEBUG: InitDialog start
0.050s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.570s - DEBUG: Tab Control has been created successfully
0.590s - DEBUG PERF: Found perf functions in DLL
0.600s - DEBUG: Graphic has been Initialized successfully
0.610s - InitCounter start
2.023s - Initialised memory2.023s - DEBUG: GetComputerName TOUGHBOOK
2.053s - DEBUG: All strings IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
2.063s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
2.073s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
2.083s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
2.083s - DEBUG: MS TCP Loopback interface
2.093s - InitCounter finish
2.103s - DEBUG: SetWindowPos
2.103s - DEBUG: ListView_GetColumn
2.113s - DEBUG: ListView_SetColumn
2.113s - DEBUG: loop ListView_SetColumn
2.113s - DEBUG: InitDialog finish
2.123s - DEBUG: check mini mode
2.133s - DEBUG: get user details
2.143s - DEBUG: check edition
2.153s - DEBUG: WelcomeDlg WM_INITDIALOG
2.163s - DEBUG: WelcomeDlg WM_INITDIALOG end
8.382s - DEBUG: WelcomeDlg IDCONTINUEON
8.382s - em != NULL && ky != NULL
8.382s - DEBUG: WelcomeDlg res true
8.402s - DEBUG: SetupStart start
8.402s - DEBUG: WLAN802_11->InitInstance

[Dr_Jeff]

Newest drivers, yes.

[passmark]

The problem doesn't look like a crash, the log shows a normal start up, except it just looks like you have a problem starting the NDIS Windows service.

First of all are you running any other wireless tools?

Can you go to the control panel under admin tools and have a look at the service, "Wireless Zero Configuration". If you right click on this service, can you stop, then start it wuthout error?

[Dr_Jeff]

Currently running is Intel ProSet version 7.1.4.7

Windows Zero wireless service can be stopped & started without errors

[Dr_Jeff]

I would like the software to use the IBM/Orinoco Card as it has external antenna capabilities

[Dr_Jeff]

The Zero Wireless service will not start.

Zero Wireless error 1068 the dependancy service or group failed to start.

[Dr_Jeff]

removed & reinstalled Intel network drivers & got the same results

[passmark]

The Wireless Zero Configuation (WZC) service is part of the Windows O/S and not part of our software. But our software does make use of the same underlying NDIS device driver.

On a normal Window XP install you can stop and start this service at will. You should not get any errors when you try to start it. So there is something not right about your system, or some other software is blocking the normal operation of this service.

WZC depends on two other operating system functions.
1) The NDIS Usermode I/O protocol and the 2) the RPC remote procedure call (RPC) service. The problem is most likely with the NDIS driver (Ndisuio.sys). But as to exactly what the problem is with your system I don't know.

[Dr_Jeff]

Netstubmler seems to work with either card, in the setup for it is seeems to use the NDIS driver & is able to function, How do I remove & reinstall NDIS so that I can use your software. I am using Intel PRO Set software for managing the connections, could this be part of the problem ?

If so other than removing the software, how can this be resolved ?

[passmark]

Can you temporarily uninstall the Intel PRO Set software software and reboot. At least to see if this is the problem.

[TimR]

There is a walk through for a similar problem when trying to enable internet connection sharing and getting the same error, http://support.microsoft.com/default.aspx?scid=kb;en-us;827328. You could try following these steps and ensure the Wireless Zero Configuration and Remote Procedure Call options are checked.

[Dr_Jeff]

uninstalled Intel pro set, same error message
went thru KB827328, same error message

1068 Dependancy service or group failed to start. On Wireless Zero

Yet I can get online via wireless no problem



0.000s - DEBUG: Starting...
0.000s - DEBUG: WirelessMon V2 Build: 1002
0.000s - Debug: OS 5.1.2600.2 (2.0)
0.010s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.010s - DEBUG: Service control manager opened
0.010s - DEBUG: Network Driver Interface service opened
0.040s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.050s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.050s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.150s - DEBUG: Tab Control has been created successfully
0.150s - DEBUG: Windows major version: 5 windows minor version:1
0.160s - DEBUG PERF: Found perf functions in DLL
0.170s - DEBUG: Graphic has been Initialized successfully
0.201s - InitCounter start
0.231s - DEBUG: All strings IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.231s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
0.241s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
0.241s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
0.241s - DEBUG: MS TCP Loopback interface
0.241s - InitCounter finish
0.251s - DEBUG: Begin to Enumerate Devices
0.020s - DEBUG: Starting...
0.030s - DEBUG: WirelessMon V2 Build: 1011
0.030s - Debug: OS 5.1.2600.2 (2.0)
0.030s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.030s - DEBUG: Service control manager opened
0.030s - DEBUG: Network Driver Interface service opened
0.050s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.050s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.050s - DEBUG: InitDialog start
0.050s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.570s - DEBUG: Tab Control has been created successfully
0.590s - DEBUG PERF: Found perf functions in DLL
0.600s - DEBUG: Graphic has been Initialized successfully
0.610s - InitCounter start
2.023s - Initialised memory2.023s - DEBUG: GetComputerName TOUGHBOOK
2.053s - DEBUG: All strings IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
2.063s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
2.073s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
2.083s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
2.083s - DEBUG: MS TCP Loopback interface
2.093s - InitCounter finish
2.103s - DEBUG: SetWindowPos
2.103s - DEBUG: ListView_GetColumn
2.113s - DEBUG: ListView_SetColumn
2.113s - DEBUG: loop ListView_SetColumn
2.113s - DEBUG: InitDialog finish
2.123s - DEBUG: check mini mode
2.133s - DEBUG: get user details
2.143s - DEBUG: check edition
2.153s - DEBUG: WelcomeDlg WM_INITDIALOG
2.163s - DEBUG: WelcomeDlg WM_INITDIALOG end
8.382s - DEBUG: WelcomeDlg IDCONTINUEON
8.382s - em != NULL && ky != NULL
8.382s - DEBUG: WelcomeDlg res true
8.402s - DEBUG: SetupStart start
8.402s - DEBUG: WLAN802_11->InitInstance
0.060s - DEBUG: Starting...
0.060s - DEBUG: WirelessMon V2 Build: 1004
0.070s - Debug: OS 5.1.2600.2 (2.0)
0.070s - DEBUG: New Instance of WLAN802_11 class initialized successfully
0.080s - DEBUG: Service control manager opened
0.110s - DEBUG: Network Driver Interface service opened
0.130s - DEBUG: Network Driver Interface service failed to start, 1058, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

0.130s - DEBUG: Network Card Service failed to start, 0, The operation completed successfully.

0.140s - UpdateHexConst - numHexs: 1 - imgwidth: 0 - imgHeight: 0
0.210s - DEBUG: Tab Control has been created successfully
0.220s - DEBUG: Windows major version: 5 windows minor version:1
0.240s - DEBUG PERF: Found perf functions in DLL
0.250s - DEBUG: Graphic has been Initialized successfully
0.270s - InitCounter start
1.372s - DEBUG: All strings Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
1.382s - DEBUG: Intel[R] PRO_Wireless LAN 2100 3B Mini PCI Adapter - Packet Scheduler Miniport
1.382s - DEBUG: IBM High Rate Wireless LAN PC Card - Packet Scheduler Miniport
1.392s - DEBUG: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
1.392s - DEBUG: MS TCP Loopback interface
1.402s - InitCounter finish
1.412s - DEBUG: Begin to Enumerate Devices

[TimR]

Something else you can check, if you open the services, go to the Wireless Zero Configuration properties and click on the Log On tab. This has a list of hardware profiles the service can be enabled / disabled for, please make sure it is enabled for the various profiles, having it disabled will produce the same error message you are getting.

[Dr_Jeff]

Tried that got same results.

Any other ideas ?

[TimR]

The last idea i can think of is if you go into ProSet, under the advanced menu select "Use windows to manage Wi-Fi", perhaps something with ProSet has turned off or blocked the service in some way and it needs to be re-enabled through ProSet.

If anyone else has experienced a similar problem and has any insight it would be welcome.

[Dr_Jeff]

Removed ProSet could not get online with either card.

End Result,

Formatted drive reloaded windows, & apps.

Problem resolved.

[kurtdahm]

I wish I had seen this sooner.

I am not sure if this is the cause of the problem you had, but I have seen it in other cases and the results were the same.

Basically, for some reason (a virus, etc.), something has disabled the NDIS service from starting.

However, you cannot see this protocol service listed in the enumeration of services in control panel.

What you have to do is go into the registry and navigate to HKLM\SYSTEM\CurrentControlSet\Services\Ndisuio

In this key there is an entry named Start and its value must be 3 in order for the NDIS Usermode I/O Protocol to start properly.

A virus such as Bagle will change this entry to 4 (disabled) and cause the exact problem you were experiencing.

Sorry I couldn't help you, but maybe someone in the future will come across this forum having the same problem.

[saqibrazzaq]

thanks for the last reply. i was having the same problem. I just set the value 3 in the registry key and it got solved. And i now my wireless connection is working.

Thanks,
Saqib Razzaq
www.saqibrazzaq.com