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View Full Version : New Seagate Sata, huge error rate

Cartel
02-17-2007, 09:45 AM
I just bought this drive new and the day I hooked it up it had some high raw read error rates, here are the specs:

Device ID: 1
Device Capacity: 2817842143712305 MB
Serial Number: !
Model Number: ST3160811AS
Firmware Revision: 3.AAE
Partitions:
D: 39999 MB
E: 14999 MB
G: 34999 MB
H: 33999 MB
I: 28623 MB
IDE Registers:
Features: 0x0
Sector Count: 0x1
Sector Number: 0x1
Cylinder Low: 0x0
Cylinder High: 0x0
Drive Head: 0xB0
Command: 0xEC
ID Sector:
Cylinders: 16383
Heads: 16
Sectors per track: 63
Cur Cyls: 16383
Cur Heads: 16
Cur Sectors/Track: 63
Bytes per track: N.A.
Sectors per track: N.A.
Gen Config: 3162
Buffer Type: 0
Buffer Size: 16384
Vendor Unique: 0 0 0
More Vendor Unique: 0x8010
ECC Size: 4
Double Word IO: 0
Capabilities: 12032
PIO Timing: 512
DMA Timing: 512
BS: 7
Current Sector Capacity: 16514064
Total Addressable Sectors: 268435455
Mult. Sector Stuff: 272
Single Word DMA: 0
Multi Word DMA: 7

SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate 193308445 OK 118 97 6 N.A.
3 Spin Up Time 0ms OK 96 95 0 N.A.
4 Start/Stop Count 66 OK 100 100 20 N.A.
5 Reallocated Sector Count 0 OK 100 100 36 N.A.
7 Seek Error Rate 10312209 OK 69 60 30 N.A.
9 Power On Time 265 OK 100 100 0 N.A.
A Spin Retry Count 0 OK 100 100 97 N.A.
C Power Cycle Count 66 OK 100 100 20 N.A.
BB (Unknown attribute) 0 OK 100 100 0 N.A.
BD (Unknown attribute) 0 OK 100 100 0 N.A.
BE (Unknown attribute) 589299747 OK 65 58 45 N.A.
C2 Temperature 35 C OK 35 42 0 N.A.
C3 (Unknown attribute) 68283962 OK 66 47 0 N.A.
C5 Current Pending Sector Count 0 OK 100 100 0 N.A.
C6 Uncorrectable Sector Count 0 OK 100 100 0 N.A.
C7 UltraDMA CRC Error Count 0 OK 200 200 0 N.A.
C8 Write Error Count 0 OK 100 253 0 N.A.
CA Direct Address Mark Error Rate 0 OK 100 253 0 N.A.

Could this be right?
I am running Vista, maybe theres a driver mess up?

Here's my Maxtor IDE:

Device ID: 0
Device Capacity: 2817842143598885 MB
Serial Number: !
Model Number: Maxtor 6E040L0
Firmware Revision: NAR61590
Partitions:
C: 19999 MB
F: 19202 MB
IDE Registers:
Features: 0x0
Sector Count: 0x1
Sector Number: 0x1
Cylinder Low: 0x0
Cylinder High: 0x0
Drive Head: 0xA0
Command: 0xEC
ID Sector:
Cylinders: 16383
Heads: 16
Sectors per track: 63
Cur Cyls: 16383
Cur Heads: 16
Cur Sectors/Track: 63
Bytes per track: N.A.
Sectors per track: N.A.
Gen Config: 64
Buffer Type: 3
Buffer Size: 4096
Vendor Unique: 0 0 0
More Vendor Unique: 0x8010
ECC Size: 57
Double Word IO: 0
Capabilities: 12032
PIO Timing: 512
DMA Timing: 0
BS: 7
Current Sector Capacity: 16514064
Total Addressable Sectors: 80293248
Mult. Sector Stuff: 272
Single Word DMA: 0
Multi Word DMA: 7

SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
3 Spin Up Time 7566ms OK 221 220 63 N.A.
4 Start/Stop Count 2657 OK 252 252 0 N.A.
5 Reallocated Sector Count 0 OK 253 253 63 N.A.
6 Read Channel Margin 0 OK 253 253 100 N.A.
7 Seek Error Rate 0 OK 253 252 0 N.A.
8 Seek Time Performance 63661 OK 251 244 187 N.A.
9 Power On Time 2904 OK 238 238 0 N.A.
A Spin Retry Count 0 OK 253 252 157 N.A.
B Calibration Retry Count 0 OK 253 252 223 N.A.
C Power Cycle Count 1984 OK 248 248 0 N.A.
C0 Power off Retract Count 1223 OK 252 252 0 N.A.
C1 Load/Unload Cycle Count 7155 OK 252 252 0 N.A.
C2 Temperature 35 C OK 253 253 0 N.A.
C3 (Unknown attribute) 1027 OK 253 252 0 N.A.
C4 Reallocation Event Count 0 OK 253 253 0 N.A.
C5 Current Pending Sector Count 0 OK 253 253 0 N.A.
C6 Uncorrectable Sector Count 0 OK 253 253 0 N.A.
C7 UltraDMA CRC Error Count 9 OK 199 190 0 N.A.
C8 Write Error Count 0 OK 253 252 0 N.A.
C9 Off Track Errors 3 OK 253 252 0 N.A.
CA Direct Address Mark Error Rate 0 OK 253 252 0 N.A.
CB Error Correction Code Errors 0 OK 253 252 180 N.A.
CC Raw Read Error Rate 0 OK 253 252 0 N.A.
CD Thermal Asperity Rate 0 OK 253 252 0 N.A.
CF Spin High Current 0 OK 253 252 0 N.A.
D0 Spin Buzz 0 OK 253 252 0 N.A.
D1 Off Line Seek Performance 0 OK 188 181 0 N.A.
63 (Unknown attribute) 0 OK 253 253 0 N.A.
64 (Unknown attribute) 0 OK 253 253 0 N.A.
65 (Unknown attribute) 0 OK 253 253 0 N.A.
Cartel
02-17-2007, 09:50 AM
I just noticed the Seek Error Rate is climbing 5 points @second......:eek:

:( :( :(
passmark
02-19-2007, 04:17 AM
You will have to talk to Seagate to know exactly what the Raw number mean.

But big raw numbers are not abnormal for the Seagate drives.

The 'worst' and 'threshold' values are the ones to watch.
sk
02-19-2007, 04:29 AM
BTW, I see that you are using an older version of DiskCheckup (probably v2.0 build 1002 or earlier) that reports the device capacity wrongly. The latest version is v2.0 build 1004 and can be downloaded here (http://www.passmark.com/ftp/diskcheckup.exe).
Cartel
02-20-2007, 07:43 AM
OK, thanks.
I got the new version, but still errors.
I can't understand why.

DiskCheckup Version: DiskCheckup V2.0 Build: 1004
SmartDisk DLL Version: SmartDisk DLL SDK v1.0 Build: 1012
Time of export: 23:38:33 19-Feb-2007
Device ID: 1
Device Capacity: 152625 MB
Serial Number: !
Model Number: ST3160811AS
Firmware Revision: 3.AAE
Partitions:
D: 39999 MB
E: 14999 MB
G: 34999 MB
H: 33999 MB
I: 28623 MB
IDE Registers:
Features: 0x0
Sector Count: 0x1
Sector Number: 0x1
Cylinder Low: 0x0
Cylinder High: 0x0
Drive Head: 0xB0
Command: 0xEC
ID Sector:
Cylinders: 16383
Heads: 16
Sectors per track: 63
Cur Cyls: 16383
Cur Heads: 16
Cur Sectors/Track: 63
Bytes per track: N.A.
Sectors per track: N.A.
Gen Config: 3162
Buffer Type: 0
Buffer Size: 16384
Vendor Unique: 0 0 0
More Vendor Unique: 0x8010
ECC Size: 4
Double Word IO: 0
Capabilities: 12032
PIO Timing: 512
DMA Timing: 512
BS: 7
Current Sector Capacity: 16514064
Total Addressable Sectors: 268435455
Mult. Sector Stuff: 272
Single Word DMA: 0
Multi Word DMA: 7
SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate 181022875 OK 108 97 6 N.A.
3 Spin Up Time 0ms OK 97 95 0 N.A.
4 Start/Stop Count 75 OK 100 100 20 N.A.
5 Reallocated Sector Count 0 OK 100 100 36 N.A.
7 Seek Error Rate 10947289 OK 70 60 30 N.A.
9 Power On Time 300 OK 100 100 0 N.A.
A Spin Retry Count 0 OK 100 100 97 N.A.
C Power Cycle Count 73 OK 100 100 20 N.A.
BB (Unknown attribute) 0 OK 100 100 0 N.A.
BD (Unknown attribute) 0 OK 100 100 0 N.A.
BE (Unknown attribute) 622919717 OK 63 58 45 N.A.
C2 Temperature 37 C OK 37 42 0 N.A.
C3 (Unknown attribute) 161564926 OK 51 47 0 N.A.
C5 Current Pending Sector Count 0 OK 100 100 0 N.A.
C6 Uncorrectable Sector Count 0 OK 100 100 0 N.A.
C7 UltraDMA CRC Error Count 0 OK 200 200 0 N.A.
C8 Write Error Count 0 OK 100 253 0 N.A.
CA Direct Address Mark Error Rate 0 OK 100 253 0 N.A.
Cartel
06-19-2007, 07:15 AM
Well it's been a few months and now I bought Vista.

I have the same "error" though.
Just wanted to post a update.
I do see some differences in the rates but I dont know what that means.




DiskCheckup Version: DiskCheckup V2.0 Build: 1004
SmartDisk DLL Version: SmartDisk DLL SDK v1.0 Build: 1012
Time of export: 23:11:07 18-Jun-2007
Device ID: 0
Device Capacity: 152625 MB
Serial Number: !
Model Number: ST3160811AS
Firmware Revision: 3.AAE
Partitions:
D: 39999 MB
E: 14999 MB
F: 34999 MB
G: 33999 MB
H: 28623 MB
IDE Registers:
Features: 0x0
Sector Count: 0x1
Sector Number: 0x1
Cylinder Low: 0x0
Cylinder High: 0x0
Drive Head: 0xA0
Command: 0xEC
ID Sector:
Cylinders: 16383
Heads: 16
Sectors per track: 63
Cur Cyls: 16383
Cur Heads: 16
Cur Sectors/Track: 63
Bytes per track: N.A.
Sectors per track: N.A.
Gen Config: 3162
Buffer Type: 0
Buffer Size: 16384
Vendor Unique: 0 0 0
More Vendor Unique: 0x8010
ECC Size: 4
Double Word IO: 0
Capabilities: 12032
PIO Timing: 512
DMA Timing: 512
BS: 7
Current Sector Capacity: 16514064
Total Addressable Sectors: 268435455
Mult. Sector Stuff: 272
Single Word DMA: 0
Multi Word DMA: 7
SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate 73895149 OK 114 92 6 N.A.
3 Spin Up Time 0ms OK 96 95 0 N.A.
4 Start/Stop Count 373 OK 100 100 20 N.A.
5 Reallocated Sector Count 0 OK 100 100 36 N.A.
7 Seek Error Rate 43654728 OK 76 60 30 N.A.
9 Power On Time 1692 OK 99 99 0 N.A.
A Spin Retry Count 0 OK 100 100 97 N.A.
C Power Cycle Count 293 OK 100 100 20 N.A.
BB (Unknown attribute) 0 OK 100 100 0 N.A.
BD (Unknown attribute) 0 OK 100 100 0 N.A.
BE (Unknown attribute) 571998242 OK 66 56 45 N.A.
C2 Temperature 34 C OK 34 44 0 N.A.
C3 (Unknown attribute) 12503 OK 90 46 0 N.A.
C5 Current Pending Sector Count 0 OK 100 100 0 N.A.
C6 Uncorrectable Sector Count 0 OK 100 100 0 N.A.
C7 UltraDMA CRC Error Count 0 OK 200 200 0 N.A.
C8 Write Error Count 0 OK 100 253 0 N.A.
CA Direct Address Mark Error Rate 0 OK 100 253 0 N.A.
Cartel
11-06-2008, 06:21 AM
Well it's been awhile, hope you've been ok.

I got a error: UltraDMA CRC Error Count 1
That anything to worry about?


DiskCheckup Version: DiskCheckup V2.1 Build: 1002
SmartDisk DLL Version: SmartDisk DLL SDK v1.0 Build: 1016
Time of export: 22:15:29 05-Nov-2008
Device ID: 0
Device Capacity: 152625 MB
Serial Number: xxxxxx
Model Number: ST3160815A
SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate 68012305 OK 114 95 6 N.A.
3 Spin Up Time 0ms OK 97 97 0 N.A.
4 Start/Stop Count 2566 OK 98 98 20 N.A.
5 Reallocated Sector Count 0 OK 100 100 36 N.A.
7 Seek Error Rate 259969678 OK 84 60 30 N.A.
9 Power On Time 6653 OK 93 93 0 N.A.
A Spin Retry Count 0 OK 100 100 97 N.A.
C Power Cycle Count 1085 OK 99 99 20 N.A.
BB (Unknown attribute) 0 OK 100 100 0 N.A.
BD (Unknown attribute) 0 OK 100 100 0 N.A.
BE Temperature Difference from 100 538378270 OK 70 51 45 N.A.
C2 Temperature 30 C OK 30 49 0 N.A.
C3 Hardware ECC Recovered 47250193 OK 75 70 0 N.A.
C5 Current Pending Sector Count 0 OK 100 100 0 N.A.
C6 Uncorrectable Sector Count 0 OK 100 100 0 N.A.
C7 UltraDMA CRC Error Count 1 OK 200 200 0 N.A.
C8 Write Error Count 0 OK 100 253 0 N.A.
CA Direct Address Mark Error Rate 0 OK 100 253 0 N.A.
passmark
11-06-2008, 06:26 AM
All the status values are still OK. So i wouldn't be too concerned.
Cartel
11-06-2008, 06:36 AM
ok thank you.
while your here and instead of a new topic, I cant seem to get any info from my SATA, I use the VIA chipset SATA port.
Any way to get that info?

http://img89.imageshack.us/img89/9332/2008x2via028dh3.gif