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View Full Version : Bitpro 6 64-bit @erver 2008 crashes.



chslab-mjh
09-03-2010, 03:43 PM
Hello,
I am running BurnInTest 6.0 64-bit on a Dell R610 with Windows Server 2008 64-Bit.

The Bitpro GUI always launches successfully, but sometimes when I click the start button Bitpro crashes.

Here is the output from the error message that is displayed:

Problem signature:
Problem Event Name: BEX64
Application Name: bit.exe
Application Version: 6.0.1021.6
Application Timestamp: 4bfca61e
Fault Module Name: bit.exe
Fault Module Version: 6.0.1021.6
Fault Module Timestamp: 4bfca61e
Exception Offset: 000000000020f070
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.0.6001.2.1.0.274.10
Locale ID: 1033
Additional Information 1: 4ed0
Additional Information 2: b45058f68f03747aaea6a3e7ab68ff26
Additional Information 3: 5a31
Additional Information 4: 1011b852b743b6d7813b46e2b0d384ec

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Any assistance you can provide in fixing this issue will be greatly appreciated.

David (PassMark)
09-03-2010, 08:47 PM
You are a couple of patch releases behind the current release (http://www.passmark.com/products/bit_history.htm).

Can you get the current software. If you still have a problem, can you turn on level 2 logging and E-mail us (http://www.passmark.com/about/contact_us.htm) the log.

Also you might try running just one test at a time to isolate which test module provokes the crash. If it comes down to the 3D test, then make sure you have up to date video card drivers.