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View Full Version : Can't sleep or hibernate error code 50



alternety
04-18-2010, 11:28 PM
I have been trying to get my Win7 64 system to sleep for days. I just can't get it to happen. I saw a post about trying your sleeper program. It failed to sleep with the following log entries. I am trying to get it to go to the combined S3/hibernate mode. Hibernate does not work either. Any attempt turns the monitor off, and a few seconds later the screen is on again and everything is running.

I have checked all the power settings. I ran a command line query I found and it showed the OS only believes a mouse can wake the system. I have a usb mouse so I am not sure how that would actually work.

Any suggestions would be appreciated.

2010-Apr-18 15:05:30 ************************************************** ********************
2010-Apr-18 15:05:30 Sleeper V2.3 (Build: 1005), built on May 20 2009 14:40:17
2010-Apr-18 15:05:30 ************************************************** ********************
2010-Apr-18 15:05:54 Going to sleep, S3, Unforced, Duration 30sec
2010-Apr-18 15:06:01 Sleep error, Error code 50
2010-Apr-18 15:06:01 Error entering sleep state S2...

David (PassMark)
04-19-2010, 02:07 AM
From the Microsoft documentation.
http://msdn.microsoft.com/en-us/library/ms681382(v=VS.85).aspx

Error 50 = The request is not supported.

From device manager you can allow or disallow devices to wake the system. Some USB mice do have a problem like this (they always wake up the system), and need to be disabled.

Seel also,
http://support.microsoft.com/kb/927821
http://social.technet.microsoft.com/Forums/en-US/itprovistahardware/thread/66362766-afd6-4ba5-998f-b7e2f55ecbe6