Running BurnInTest from CD

[Foster]

We run Burn It from a CD that has been locally made with test files attached. If we run the test from a floppy, we don't get any CD read errors. Running the Burn-it program from the CD, however, produces multiple read errors.

Can the program be run from a CD that is also being tested, if so what am I doing wrong?

Thanks

[passmark]

Could you post the exact error messages that you are getting and information about your system. You can see the detailed error message from the View / Error log menu item.

In particular which O/S are you using, if the CD Drive is a CD-ROM or a CD-RW and if the disk is a CD-R or CD-RW.

-------
David
PassMark

[Anonymous]

The error that we receive is:

"Could not open file on CD/DVD for reading"

We have tried it with CD-R and CD-RW media and with XP OS. They all use a CD drive to read from.

I have tried it with only the CD-RW/DVD selected for testing and with various duty cycles selected. At first I thought that it was poorly recorded CDs. However, I have tried several writers and file configurations, from a CD that has only the Bit Pro software to one that has 650MB of test files. I even used the files from a CD that worked when we were using ver 2.2 and just replaced the Bit Pro files with the new version, same problem.

We would like to be able to insert the CD, run the test from the CD, including testing the CD/DVD and at completion only have to remove the CD. Thus there are no files left on the machine to be "cleaned".

We could run it from the floppy, but it takes too long to load.

Thanks for your help.

Foster
Dedicated Computing

[passmark]

There might be additional error information in the detailed error log.

My guess would be that you have selected a CD test mode that is not compatible with the media you are using. For example you are trying to use the CD-Burning test with CD-ROM media.

What test mode do you have selected in BurnInTest for the CD and what version of BurnInTest are you using.

Some other comments,

For running from CD you should download the special BIT package that hasn't got an installer / unintstaller. See this page
http://www.passmark.com/support/bit_faq.htm
under the heading,
"How can I setup BurnInTest to run from a floppy disk or CD/DVD under Windows"

You can also use a USB key drive as a replacement for a CD.

-------
David

[Foster]

Just to be sure that I was using the correct files, as you suggested, I downloaded Bitpro.zip without installer/uninstaller and put it on a CD with our Key file. (ver 4.0 Pro Build 1014)

I set the CD-RW/DVD preferences as follows:

Selected:
Drive letter: z: drive which was recognized as a CD/DVD
Test mode: Data CD read and verify
CD / DVD Test Configuration:
Block removable storage autoplay default selected

I still received the error:
CD/DVD,SERIOUS:Z:Could not open file on CD/DVD for reading

I tried various setting in Test configuration and duty cycles to include only selecting the CD/DVD for testing with the same results on numerous separate systems.

IF I run the tests from the floppy, there are no errors from the CD test which tells me that the CD media itself is error free.

What could we possibly be doing wrong with this setup?

Thanks for your help!!
Foster
Dedicated Computing


What am I doing wrong?

[Anonymous]

Additional Info:

I just experimented furhter:

If I change CDs AFTER I load Bit.exe and then run the test, I do not receive any errors from the CD test. NO ERRORS from Cds that I DID receive errors from when run directly from that CD and left there to test from. Again, if I change the CDs out after I load Bit.exe, it doesn't matter what CD I put in, even Cds that I previously received errors from run OK. But I have to change the CDs out before I can run the test.

Foster

[passmark]

It might be that the test fails because it tries to open the bit.exe file on the CD, but this file is already open (because bit.exe is being executed).

Normally this should not be an issue on a CD because the files are only open for reading. But we will investigate this further.

We do not recommend removing the CD from which the BurnInTest executable is still running. I think you are asking for problems doing this.

Another temporary solution would be to copy the BIT files from the CD to a temp directory on your hard drive, and then start BIT from the hard drive. (or from a USB key drive).

We will let you know the result of the investigation.

-------
David

[Foster]

Thank you for looking at this. We thought that the problem may be that the program was trying to open the Bit.exe as well. However, since we had no problems with version 2.2 we (I) felt that it was something that we were doing wrong.

In the mean time, I have a batch file on the CD that copies the files to a folder on the hard drive and runs it from there. This is a temporary solution in that we worry that someone will forget to delete these files prior to packaging of the product.

Perhaps you have a suggestion that would automatically delete these "working" files after the tests are completed?

At any rate, thanks again, please post information as you investigate this "irregularity" in the program.

Foster
Dedicated Computing

[Anonymous]

A new version of BurnInTest, V4.0 1017, has been produced. This improves the handling by the CD test, when BurnInTest is run from the CD that is being tested.

In particular, if an error is received trying to open the bit.exe file on the CD, this file (and only this file) is skipped as it is unavailable for testing (as BurnInTest is running and using this file). The file name related to the CD error is now also logged.

Best regards,
Ian
PassMark Software

[Foster]

I downloaded the new version, ensured that it was 1017 and I still have the same problem. Additionally, it doesn't log the name of the file that caused the error! Could I not be getting the corrected version for some reason?

Foster

[Anonymous]

If it says build 1017 in the About window - then thats what it is.

Note that our testing showed a different error ("Error while reading file from CD/DVD") is displayed when trying to test the CD that BurnInTest is running from. We assumed (as we could not reproduce your problem) that this may also lead to the error message you received. However, I suspect your problem is something else. In saying this, the file name is written to the log for every case that the error "Could not open file on CD/DVD for reading" can occur. This will not appear on the main window, but on a second line in the detailed error log.

Could you please check the detailed error log. Do you see a line "Error .... file <filename>". Is the File one of yours or a BurnInTest file? (I suspect it is a non-BIT file that is in use).

Best regards,
Ian

[Foster]

I get two errors per cycle for the CD/DVD test:

CD/DVD, File: E:\Bit_Test\bit.exe, Block size: 4096, Offset: 0, Bytes read: 0, Error Code: 6
and
Error creating file E:\Bit_test\key.dat

As you can see, I have put the Bit files in their own directory so that I can quickly copy them to the HD to run the test without incurring any CD errors.

Thanks
Foster

[Anonymous]

Oh, I see. A new build of BurnInTest has been produced (V4.0 1018) to skip any read or open BIT.exe errors from the CD test in all cases and correct the problem with the other file.

Best regards,
Ian
PassMark Software

[Foster]

It appears that build 1019 has done the trick...runs from the CD just fine.....

Thanks everyone

Foster
Dedicated Computing

[Anonymous]

Hello,

We too are experiencing this problem, exactly the same error message
"Could not open file on CD/DVD for reading".

Any fix for users of V3.2 std build 1000 ?

We really would like to get this working when running from CD.

Regards,
Steve A

[passmark]

V3.2 is an old version that we are no longer providing updates for. In this case you should be able to avoid the problem by first copying the BurnInTest progam files from the CD to the hard disk of the machine to be tested.

------
David
PassMark

[Anonymous]

We do not currently plan to upgrade V3.2. The approach I would recommend in order to test all CD drives on a PC using a version of BurnInTest that is not installed on the PC, would be to install the zip version of BurnInTest (see our FAQ) onto a USB drive (as per installing BurnInTest to a CD) and run BurnInTest from the USB drive. This has the added advantage, that log files can be written to the USB drive.

Regards,
Ian
PassMark

[Anonymous]

We have now successfully got BIT running from a WinPe CD. This is great as we now pre-test units prior to any OS being installed!

All tests run successfully except the CD test for the reasons given in this thread, "Could not open file on CD/DVD for reading" after about 12 minutes.

We are running v3.2. We will upgrade to V4 if you can confirm that the CD tests will run ok in this environment (boot from WinPe CD). Will V4 accept cfg files made from V3.2 ?

A quick secondary question, will you consider a hard drive test that does not require a fomat on it ?

Regards,
Steve A

[Anonymous]

I have downloaded V4 Build 1019 demo to compare with our licensed V3.2 build 1000.

When running from cd I still get the error " Could not open file on CD/DVD for testing". This happens after 815million ops. I am only testing CD for this experiment @ 100% duty cycle. Failed after 5m 17sec.

From this this thread I was expecting this to work in the new version, am I correct in this assumption?

Am I doing anything wrong with my test setup. It is running under XP Pro SP2.

Also V4 appears not to be compatible with our V3.2 cfg files, as I have many of them any tips for easy migration?

UPDATE: I ran the same tests again and it is now working! One cycle was approx 1.5 billion ops.
I shall continue testing in the restricted 15min time periods but I would still appreciate Passmarks input here. Are the files it reads to test with different each cycle ?We only wish to upgrade to V4 for the cd test to work when run from CD.

Note: I believe my setup to be OK as it passes when running from HDD.

Regards,
SteveA

[passmark]

Yes, the problem was corrected in V4. The CD test attempts to read the files from the CD to test if the CD is working. However if the BurnInTest executable file is being executed from the CD, the O/S would prevent the file from being opened. V4 should skip the bit.exe file on the CD now.

If you still have a problem with V4 then we will work to correct it. It should be OK however.

The files read from the CD should be the same for each test run, but remember that there are several different options in the preferences window for the CD test.

Becuase there are additional and changed options in V4.0 compared to V3.2, you should review your configuration files when using V4 to make sure they are still doing what you want.

-------
David
PassMark

[Anonymous]

Hello David & thank you for your reply.

I have again checked with the demo version V4.0 Std Build 1019 and get " Error opening file D:\Programs\BurninTest\bit.exe"

Because the demo runs for 15min, I set only Cd-Rw\DVD on @ 100% and evey other test was off.
Summary was " CD\DVD Cycle:2 Op's: 2104 million Error:2 Could not open file on CD\DVD for testing"

Please advise if I need to change any settings, and I am happy to test any patches etc.

Regards,
Steve A

[Anonymous]

Hello Passmark.

Is there any update to my mail of 6 Jan 2005 ?

Regards,
Steve Allen

[Ian (PassMark)]

Sorry for the delay in responding.

The current version of BurnInTest does not support test CDs that contain Multi-byte characters in the filenames (e.g. Japanese filenames). Could you please check that your CD does not contain such files.

Best regards,
Ian
PassMark Software

[allens]

Hello

We have recently updated to BurnIn Test V5.1 and our intial testing confirms that the CD tests now run successfully under XP when running bit from CD.

It still fails under BartPe. Here is a section of the log:CD/DVD (X 3 2.800 Billion FAIL 15 Could not open file on CD/DVD for reading
SERIOUS : 2007-01-31 21:34:12, CD/DVD, X: Could not open file on CD/DVD for reading
SERIOUS : 2007-01-31 21:34:12, CD/DVD, Error opening file X:\I386\SYSTEM32\config\default
SERIOUS : 2007-01-31 21:34:12, CD/DVD, Error opening file X:\I386\SYSTEM32\config\sam
SERIOUS : 2007-01-31 21:34:12, CD/DVD, Error opening file X:\I386\SYSTEM32\config\security
etc.

Have I missed something from your BartPe guide?
Can Bit be setup to skip these files.

Regards,
SteveA

[Ian (PassMark)]

We will change BurnInTest V5.2 (due in the next few days) to skip the following CD files when run from BartPE:

X:\I386\SYSTEM32\CONFIG\DEFAULT
X:\I386\SYSTEM32\CONFIG\SAM
X:\I386\SYSTEM32\CONFIG\SECURITY
X:\I386\SYSTEM32\CONFIG\SOFTWARE

Regards,
Ian

[allens]

Thanks for the prompt reply.
Are you indending ( or does it already do this) BurnIn Test to automatically detect that it is running under BartPe?
I will try it as soon as it is released. Will our V5.1 key also work for V5.2?

Regards,
SteveA

[Ian (PassMark)]

BurnInTest already detects that it is running under BartPE - but all this is used for is to change some of the information/warning message text.

A V5.1 key will work with V5.2.

Regards,
Ian

[allens]

Thanks for the help.

Regards,
SteveA

[allens]

Hello,

I have downloaded V5.2 and I am still getting the CD error when running from BartPE. Here is part of the log:
================================================== ======
BurnInTest V5.2 Pro 1004
Logging detail level: Normal
******************
SYSTEM INFORMATION
******************
Network Name: MININT-89C199
Date: 02/14/07 02:42:03
Operating system: Unknown or new O/S build 2600
Number of CPUs: 1
CPU manufacturer: GenuineIntel
CPU type: Pentium III
CPU features: MMX SSE PAE
CPU1 speed: 598.4 MHz
CPU L2 Cache: 256 KB
RAM: 576 MB
Video card: (Resolution: 1024x768x8)

**************
RESULT SUMMARY
**************
Test Start time: Wed Feb 14 09:28:56 2007
Test Stop time: Wed Feb 14 09:41:26 2007
Test Duration: 000h 12m 30s
Test Name Cycles Operations Result Errors Last Error
CPU - Maths 155 8.180 Billion PASS 0 No errors
CPU - SIMD 121 6.922 Billion PASS 0 No errors
Memory (RAM) 1 1.371 Billion PASS 0 No errors
2D Graphics 222 1.449 Million PASS 0 No errors
Disk (B: RAMDisk) 513 216 Million PASS 0 No errors
Disk (C: ) 1 1.158 Billion PASS 0 No errors
CD/DVD (X:) 1 293 Million FAIL 4 Could not open file on CD/DVD for reading
TEST RUN FAILED
******************
DETAILED EVENT LOG
******************
LOG NOTE: 2007-02-14 09:28:56, Status, PassMark BurnInTest V5.2 Pro 1004
LOG NOTE: 2007-02-14 09:28:56, Status, Main Tests started
LOG NOTE: 2007-02-14 09:29:00, Disk, Drive C: SMART attribute data
LOG NOTE: 2007-02-14 09:29:00, Disk, Model WDC WD400BB-75FJA1, Serial# WD-WCAJC1426861
LOG NOTE: 2007-02-14 09:29:00, Disk, Power on hours count: 15366
LOG NOTE: 2007-02-14 09:29:00, Disk, Power cycle count: 209
LOG NOTE: 2007-02-14 09:29:00, Disk, Temperature: 34C
LOG NOTE: 2007-02-14 09:29:00, Disk, All other SMART attributes within thresholds.
LOG NOTE: 2007-02-14 09:37:51, Disk, C, SMART Reallocated Sector Count start value: 0, current value 0
SERIOUS : 2007-02-14 09:39:59, CD/DVD, X: Could not open file on CD/DVD for reading
SERIOUS : 2007-02-14 09:39:59, CD/DVD, Error opening file X:\I386\SYSTEM32\config\default
SERIOUS : 2007-02-14 09:40:00, CD/DVD, X: Could not open file on CD/DVD for reading
SERIOUS : 2007-02-14 09:40:00, CD/DVD, Error opening file X:\I386\SYSTEM32\config\sam
SERIOUS : 2007-02-14 09:40:00, CD/DVD, X: Could not open file on CD/DVD for reading
SERIOUS : 2007-02-14 09:40:00, CD/DVD, Error opening file X:\I386\SYSTEM32\config\security
SERIOUS : 2007-02-14 09:40:00, CD/DVD, X: Could not open file on CD/DVD for reading
SERIOUS : 2007-02-14 09:40:00, CD/DVD, Error opening file X:\I386\SYSTEM32\config\software
LOG NOTE: 2007-02-14 09:41:30, Status, Test run stopped


For test purposes only I am running BIT 5.2 from a network share location and V5.1 is still located on the CD but I do not see this being relevent.
Does it look as if I am doing everything as you expected?

Regards,
SteveA

[allens]

Do you have any update on this?

Regards,
SteveA

[Ian (PassMark)]

Sorry for the delay in responding.

Can you please confirm that you are running from BartPE as these files are only skipped in the CD test if you are running BartPE (and yes it does not matter where you run BurnInTest from in this case)?

I did test this so I wonder if the BartPE detection is not quite right for your system. Can you confirm that when you start any tests you see the following message:
Please note that only a subset of tests are supported under BartPE.
Please refer to the online documentation.

If not, then we have a problem with BurnInTest detecting BartPE and we'll create a debug version of BurnInTest to investigate.

Thanks.

Regards,
Ian (PassMark)

[allens]

Hello Ian,

No need to apologise, don't want to sound cheesy but on a quality-cost-support ratio you provide an excellent product and support service.

I think you are on to this. Because we have just upgraded. I have merely slotted the new version into our existing procedures but with brand new bitcfg files. Therefore, I have always run BIT automatically to directly run a bitcfg file via a batch file. Under these conditions no BartPe message is displayed (nor would I want it to). When I run it manually the message indeed comes up. At present I am manually running a single test duty cycle of "CD-RW/DVD" at 100% and have completed 3 cycles wiyhout error. Not wishing to count my chickens before they're hatched I shall let this run for a couple of hours. If ok. I'll re-run via a bitcfg autoload.

Quck question, is there any way the coding does not check for BartPe under these circumstances?

I'll keep you updated.
Regards,
SteveA

[allens]

Sorry, did speak too soon (I mis-read the three cycles).
Just failed, same error as before but at least I can confirm the BartPe detect code is OK!

Any other ideas ?

Regards,
SteveA

[allens]

Hello All,

Sorry for being a bit pushy but have you had any time to look at this?
In my defence, I hope you will agree I do allow a fair amout of time between update requests.:)

Regards,
SteveA

[Ian (PassMark)]

I have had another look and now see what the problem with the earlier changes I made is. I am confident I have fixed it this time. We plan a limited release of a new version of BurnInTest V5.3.1000 on Friday with this change. I will send you a copy.

Sorry for the delay.

Regards,
Ian (PassMark)